Frequently asked questions
Everything you need to know about hiring sound, lighting and AV equipment from Remo Events Hire. Can’t find your answer? WhatsApp us or call 072 148 8117.
Bookings and quotes
How do I get a quote?
Send us your event date, venue, number of guests and type of event using the quote form, on WhatsApp at 072 148 8117, or by email to bookings@remoeventshire.co.za. We reply with a written quotation, usually within one business day.
How far in advance should I book?
As early as possible, especially for weekends, December and the wedding season. We recommend booking at least 4–6 weeks ahead, but we will always try to help with last-minute bookings when equipment is available.
Is my booking confirmed once I receive a quote?
No. Your date is secured only once you have accepted the quotation and paid the booking deposit.
Do you offer packages, or can I hire individual items?
Both. Choose one of our sound packages (Essential, Standard, Premium or Ultimate) or build your own set-up from the equipment catalogue. We can combine sound, lighting, screens and a DJ or MC into one quotation.
Not sure what equipment you need?
Tell us about your venue, guest numbers and programme and we will recommend the right set-up. There is no charge for advice.
Pricing and payment
Do your prices include VAT?
Yes. All prices on our website are daily rental rates including VAT. Package prices exclude transport and a technician.
How much is the deposit?
A 50% deposit secures your booking. The balance is due before the event date, as stated on your quotation.
Which payment methods do you accept?
EFT is preferred. Please use your quotation or invoice number as the payment reference. Other payment options can be arranged on request.
Do you require a security deposit?
For dry hire (equipment collected by you, without a technician) a refundable security deposit may apply. It is shown on your quotation and refunded once the equipment is returned in good condition.
Do you offer discounts?
Packages are already priced below the cost of hiring each item separately. Ask us about multi-day hire, repeat corporate clients and non-profit organisations.
Delivery, set-up and collection
Which areas do you serve?
We are based in Centurion, Pretoria, and service clients across Gauteng, North West and Mpumalanga.
Is delivery included?
Delivery and collection are charged separately, based on the distance from Centurion. The cost is shown on your quotation.
Do you set up the equipment?
Yes. When we deliver, we set up, connect and sound-test everything before your guests arrive. You may also collect the equipment yourself (dry hire).
Can a sound engineer stay on site during the event?
Yes. A professional sound engineer can be booked for your event, which we recommend for speeches, live music and corporate functions.
When do you arrive and collect?
We agree times with you or your venue beforehand. We usually arrive 2–3 hours before the event starts and collect at the end of the event or the next morning.
What do I need at the venue?
A safe, dry area for the equipment and access to standard plug points. If the venue has no reliable power or there is load-shedding, ask about our inverter trolley or petrol generator.
Equipment
What brands do you use?
Our sound packages use professional Mackie powered speakers and subwoofers, Shure and Samson wireless microphones and Behringer mixers. Every item is listed in our catalogue.
Which package suits my event?
As a guide, Essential suits speeches and small gatherings; Standard suits birthdays and small functions; Premium suits weddings and year-end functions; Ultimate suits large weddings and galas. Tell us your venue and guest count and we will confirm.
Can I play music from my phone or laptop?
Yes. Our Mackie speakers support Bluetooth streaming and our mixers connect to phones, laptops and tablets.
Do you supply lighting and effects?
Yes: LED uplighters, moving heads, a DMX lighting console, smoke machines and a low-lying fogger for the “dancing on clouds” first-dance effect.
Do you hire screens and projectors?
Yes: a 65" 4K TV on a floor stand and an HD projector with a portable screen, popular for presentations, conferences and slideshows.
DJ and MC services
Do you provide a DJ or MC?
Yes. Our DJ and MC services cover weddings, corporate functions, birthdays and private parties, with music tailored to your guests: Amapiano, Afro House, R&B, Gospel, old-school favourites and more.
Can I give the DJ a playlist or “do not play” list?
Absolutely. We go through your must-play and do-not-play songs, your programme and any special moments before the event.
Changes and cancellations
Can I change my booking?
Yes, subject to availability. Let us know as soon as possible if your date, venue or equipment needs change.
What is your cancellation policy?
Cancellation terms are set out in our Terms of Hire and on your quotation.
What happens if it rains at an outdoor event?
Our equipment must be kept dry. Please make sure a covered area such as a gazebo or marquee is available. We may stop equipment operating in unsafe weather to protect your guests and our gear.
Damage, safety and responsibility
Who is responsible for the equipment during my event?
The client is responsible for the equipment from delivery (or collection) until it is returned to us. Please keep it away from drinks, rain and unsupervised guests.
What happens if equipment is damaged or lost?
Damage beyond normal wear, loss or theft is charged at repair or replacement cost, as set out in our Terms of Hire.
Are your smoke and fog machines safe?
Yes. They use non-toxic, water-based fluids. Some venues do not allow haze or smoke because of fire detectors, so please check with your venue before booking.
About us
Who is Remo Events Hire?
Remo Events Hire is a trading name of REMO CONSULTING SERVICES (PTY) LTD (Reg. no. 2026/327352/07). We provide sound, lighting, audio-visual and DJ & MC services for corporate and private events.
Are you B-BBEE compliant?
Yes. We are a Level 1 B-BBEE contributor and can supply our B-BBEE certificate or affidavit, company registration documents and tax details for supplier onboarding.